Disclosure

We are committed to providing our clients with transparent, ethical, and high-quality services. To deliver a comprehensive lending experience, we have a business relationship with Legacist Fin Pty Ltd, a company with which we share common ownership and/or management.

Legacist Fin Pty Ltd assists in arranging commercial terms for loan facilities. This relationship allows us to draw on the combined expertise and resources of both organisations—helping to streamline processes, enhance communication, and deliver effective solutions tailored to our clients’ needs.

Legacist Fin Pty Ltd may receive upfront and ongoing commissions paid by the financier. We want to assure our clients that this arrangement operates under strict ethical and compliance standards, and our priority remains to act in each client’s best interests at all times.

If you have any questions about this relationship or how we are remunerated, please contact us.

Complaints and Dispute Resolution

We value your feedback and are committed to resolving any concerns promptly and fairly.

If you have a complaint, please contact us first so that we can try to resolve the issue directly.

If you are not satisfied with our response, or if we do not resolve your complaint within the required timeframes, you may contact the Australian Financial Complaints Authority (AFCA)—an independent external dispute resolution scheme.

Australian Financial Complaints Authority (AFCA)

Website: www.afca.org.au

Email: info@afca.org.au

Phone: 1800 931 678 (free call)

Mail: GPO Box 3, Melbourne VIC 3001

AFCA provides a fair and independent service to help consumers and small businesses resolve complaints about financial firms, free of charge.

AFCA Disclaimer

Membership of AFCA is not an endorsement of our business or the services we provide. AFCA does not guarantee, recommend, or make any representation about our firm or its products.

Information about financial firms is available at https://asicconnect.asic.gov.au.

If you have any questions or require further information about this relationship, please do not hesitate to contact us.